Frequently Asked Questions

Email Setup iOS (iPhone, iPad)
Last Updated 11 months ago

The following Instructions apply to iPhone and iPad running recent versions of iOS operating system.
If you are running an older version and these instructions do not work for you, please contact support@sydneywebtech.com.au
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Note: Please take care with adding the password as the mail server will lock your ip address out if your password fails too many times.
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In the iPhone select Settings then select Accounts & Passwords
Select Add Account

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Select Other

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Select Add Mail Account

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Input the Name, Email Address. Password and
Description

Select Next

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On the next screen make sure IMAP is selected.

Fill in All fields

Name Email Description i.e Your Name

INCOMING MAIL SERVER
Host Name mail.sydmx.net (required)
Username your email address (required)
Password your password (required)

OUTGOING MAIL SERVER
Host Name mail.sydmx.net (required)
Username your email address (required)
Password your password (required)
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NOTE: The iPhone screen says Username and Password are optional - This is incorrect for our server - these fields are required:
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Next

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You should now connect (hopefully without errors)

Please Wait!

Please wait... it will take a second!